Credit and Debit Cards:
You can pay at Peak Body Nutrition with all major credit & debit cards by selecting the option "Pay by card" at the checkout. *Please note this option will be available soon.
Peak Body Nutrition offers an alternative secure payment method via PayPal. You can pay with PayPal without entering your debit or credit card details.
How can I use PayPal?
Select PayPal as the payment method and follow the instructions on the screen. Once you have done this you will be redirected to PayPal where you can choose the PayPal funding source you want to use for your order.
Once completed PayPal will charge you for the total amount of the order and pay this amount to Peak Body Nutrition. An administration fee will not be issued for using this service.
Providing the order is successful you will be redirected to a thank you page where the items you have ordered along with an order number will be shown.
You will then receive 2 emails, 1 from PayPal to confirm your payment and 1 from Peak Body Nutrition to confirm your order.
PayPal will sometimes change the process above whilst trialling new products or improved versions of their checkout. If you have any queries regarding this please feel free to contact us.
Can I use PayPal without opening a PayPal account?
It is not necessary to have an account with PayPal to use the service. If you do not have an account PayPal will not hold onto your personal details after your purchase has been made. PayPal will limit the number of account free transactions you can have to 10 meaning if you exceed this an account will need to be made.
There are unfortunately at times problems creating or processing PayPal Orders. Some errors that you may come across from the service are listed below.
- It is possible that you may not receive an online confirmation email of your order or that you are redirected to an error page. If this happens it is likely that an error prohibited the creation of the order. To check this you can log into your Peak Body Nutrition customer account and check to see if the order is present. If the order does not appear within 5 minutes of the error occurring the order was not successful. You may receive an email from PayPal declaring that you have paid for your order but do not get one from Peak Body Nutrition, please log into your account and check to see of the order was successful there. If you find that it wasn’t please contact us quoting your name, Peak Body Nutrition account email address, PayPal account email address, the items that you ordered and any promotion codes/vouchers used. We will then be able to recreate your order and find your PayPal payment to link it to.
- When placing your order with PayPal and using Switch/Maestro they may put you in a loop asking for your card details which have been used and registered with them before. Even if you re-enter the details it brings up another error message. PayPal have suggested entering the details of a different card. If you need further help with this problem please contact PayPal.
- 'The buyer is restricted' – This occurs when PayPal have placed restrictions on your account preventing Peak body Nutrition from proceeding with your order. Please contact PayPal to resolve this issue with them. Alternatively you can change your payment method and pay by card directly to Peak Body Nutrition.
- 'The buyer cannot pay, transaction rejected' – This occurs when PayPal believes you are unable to pay for your order. If this happens please contact PayPal and let us know when the issue is resolved. We can then retry to process your order. Alternatively you can change your payment method and pay by card directly to Peak Body Nutrition.
- 'The funding source is missing' – This occurs when the funding source you chose to use to pay for your order is no longer connected to your PayPal account or your order. To resolve this please contact PayPal. Alternatively you can change your payment method and pay by card directly to Peak Body Nutrition.
- 'Transaction refused due to risk model of the buyer' – This occurs when PayPal have run a risk model against your account for security reasons believing that your account may be high risk. This prevents Peak Body Nutrition from proceeding with your order. Please contact PayPal to resolve this issue. Alternatively you can change your payment method and pay by card directly to Peak Body Nutrition.
- Gift Vouchers are valued and issued in GBP. You can still redeem your voucher on an order using a different currency, however the value of the voucher in that currency will be calculated at the time of redemption.